What do you believe in?

Do you enjoy helping people make their own choices, working with people, not forpeople, and giving people the information they need to direct their own lives?

IRIS is a Wisconsin long-term care program where eligible individuals self-direct their publicly funded, community based long-term care services.

The Management Group, Inc. is an equal opportunity employer and the contracted IRIS Consultant Agency (ICA) for the IRIS program. Our goal is to help people create safe, personalized, and responsible supports and services plans. We do this by providing a secure, healthy framework upon which people design their lives. Scroll down if you are interested in learning more about opportunities with IRIS.

Read more about The Management Group's Affirmative Action, Equal Opportunity Policy, and Disability Accomodation statements.

Position Openings

IRIS Consultant

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking a IRIS Consultants (IC) to provide IRIS Participants with the assistance necessary to meet their dreams/outcomes and to identify and implement a community-based network of supports, as chosen by the participant. ICs have collaborative relationships with participants, which are based on the level of support the Participant requests of the IC. IRIS Consultants must be available and must respond to the participant in a timely manner because the Participants rely greatly on the IC to access resources and services. A successful IC shows long-term commitment and responsiveness to the requests and needs of participants.

Locations: IRIS Consultants are currently being recruited for work in the following counties: Burnett; Calumet; Columbia; Douglas; Fond du Lac; Grant; Kenosha; Marathon; Milwaukee; Pepin; Portage; Racine; Walworth; Washington; Waupaca; and Winnebago.

Responsibilities: Collaborate with participants to develop and implement their Individual Supports and Services Plan (ISSP); document participant's personal experience outcomes and related supports; provide information to participants on support and service options; provide supporting documentation for the ISSP: high-cost documentation; estimates; Enterprise assessments; assist with the development of participant's support and service plans to assure they remain within their allocation; assist participants with developing agreements with providers that clearly articulate rates and expectations regarding care and services; assist with the development of participant's back up support plans; provide participants with ongoing support/education on the rights and responsibilities of the IRIS Participant: responsible use of public dollars; signing the ISSP signature page; LTC-FS and Medicaid eligibility renewals; assist participants in identifying and mitigating areas of potential risk as well as conflict of interest; assist participants with exploring integrated employment; assist participants in meeting expectations regarding reporting events such as critical incidents and abuse and neglect; provide support related to ongoing functional and financial eligibility requirements; assist participants with tracking medical/remedial receipts and provide reminders as appropriate to pay cost share or spenddown obligations; maintain regular contact with participants as outlined in the IRIS program requirements; maintain IRIS timelines, case noting, and participation in Regional and Individual Consultant meetings; and must be able to maintain the strictest confidentiality and abide by HIPAA standards.

Qualifications: Post High School degree and a minimum of two years of related work experience; experience working with any of the three target groups (Developmentally Disabled, Physically Disabled and/or Frail Elders); must be able to maintain the strictest confidentiality and abide by HIPAA standards; strong verbal, written and interpersonal communications skills; ability to travel within an average of a two-hour radius with reliable transportation; be at least 18 years of age; ability to pass all required criminal background checks; flexible scheduling – with the ability and willingness to work more than 20 hours per week if needed and provide day, night and/or weekend hours as required by participant’s needs; ability to work on own with minimal supervision is critical; commitment to initial and monthly training related to responsibilities as an IC; shows long-term, at least 2 years, commitment to the IRIS program; time management, organization, and prioritizing skills; creative problem solving skills; willingness to learn new skills; ability to develop and monitor the participant proposed plan and budget; ability to work with diverse populations and in varied circumstances; ability to identify and build strong community-based support teams; attention to detail; accessibility to a computer; demonstrated computer and software skills required; and proficiency with and access to the Microsoft Office Suite to include Excel, Outlook and Word.

Compensation and Hours: ICs earn $17.94/hour for training time; $18.45/hour after training is completed, and will be reimbursed for travel costs at $.55/mile. This is a part-time work from home position, so the hours and number of hours per week vary with no guarantee of hours per week. The number of hours worked is dependent upon the number and needs of each participant who may select you as an IC.

To apply: Submit a cover letter and resume by February 27 to:

The Management Group, Inc.
Human Resources – IC
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

Persons with disabilities, their family members and/or their representatives are encouraged to apply.

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IRIS Consultant Mentor - Milwaukee

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking an IRIS Consultant Mentor who lives in the Milwaukee or Waukesha county area and will serve the southeastern counties of Wisconsin. This is a work-from-home position. The Consultant Mentor provides leadership, direction and support to a group of IRIS Consultants as they fulfill the needs of the IRIS participants within the parameters of the IRIS program.

Responsibilities: Establish relationship with each direct report IRIS Consultant (IC) and provide individualized attention and support as appropriate and needed; interpret and communication policies; provide training; review plans and other documentations of all new ICs until work reflects appropriate competencies levels; act as level of support in trouble shooting and de-escalating tenuous situations with participants and their support networks; assess all AA/EE requests to determine completeness and approve for submittal or return to IC for further action/documentation; as needed with ICs and others, assess situations, provide solution and follow up on results in order to maintain protocol and safety for ICs, participants and partners; hold, at minimum, weekly meetings with new solo-ready ICs and monthly meeting with each individual direct report to assess performance and provide support; hold IC mandatory team meetings three times per year to provide program updates, share ideas and issues, and team-building; communicate performance issues and discuss possible solutions with IC Coordinator; keep ICs, other mentors and relevant parties informed of important topics as appropriate; act as change management conduit and support in assessing or interpreting program, policy and protocol changes, staff changes and conflict of interest situations; work collaboratively with other mentors, Orientation Consultants, participants, family guides, ICs, and the ICA, etc. to ensure quality service is being provided to participants; act appropriate and accordingly to tasks delegated by IC Coordinator; run reports to include participant support tracking and forecasting, and act on outstanding needs and issues; act as liaison between ICA and ICs to provide complete information and communication and ensure quality support; help ensure that the correct questions and/or information get to the appropriate person, department or entity in a timely fashion; perform yearly IC field evaluations and provide feedback for improvement and reinforcement to ICs and IC Coordinator; provide performance counseling, with input from IC Coordinator and HR, for ICs as needed; conduct random sample of 20% of ICs each month to review case notes, ISPs, etc., to ensure documentation meets program requirements; communicate any discrepancies to IC Coordinator to determine action items; and other duties as assigned and/or available.

Qualifications: Associate's degree, or commensurate experience, and at least 2 years experience managing staff within a waiver or similar governmental program or in a human services field extremely desirable; excellent communication skills to include written, oral and listening skills; strong customer service skills and quality focus; conflict resolution skills and ability to act as an advocate as appropriate; good organizational and time management skills; leadership, management/supervision, coaching/mentoring and consulting skills and experience; the ability to work cooperatively as part of a team; the ability to be resourceful, proactive and detail-oriented; the ability to follow policies and procedures as applicable and appropriate at all times; the ability to maintain the strictest of confidentiality at all times; the ability to operate in an open, honest and forthright manner in order to build and maintain relationships; the ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; the ability to remain calm and rational in high-pressure situations; the ability to work both collaboratively and independently, without close supervision; ability to be both self-motivated and patient; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; demonstrated computer and software skills required; and proficiency with Microsoft Office Suite and experience entering and managing data and producing reports within a database.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources – R-MNTR12
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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IRIS Consultant Mentor - Southwest

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking an IRIS Consultant Mentor who lives in Dane, Iowa or Sauk county area and will serve the southwestern counties of Wisconsin. This is a work-from-home position. The Consultant Mentor provides leadership, direction and support to a group of IRIS Consultants as they fulfill the needs of the IRIS participants within the parameters of the IRIS program.

Responsibilities: Establish relationship with each direct report IRIS Consultant (IC) and provide individualized attention and support as appropriate and needed; interpret and communication policies; provide training; review plans and other documentations of all new ICs until work reflects appropriate competencies levels; act as level of support in trouble shooting and de-escalating tenuous situations with participants and their support networks; assess all AA/EE requests to determine completeness and approve for submittal or return to IC for further action/documentation; as needed with ICs and others, assess situations, provide solution and follow up on results in order to maintain protocol and safety for ICs, participants and partners; hold, at minimum, weekly meetings with new solo-ready ICs and monthly meeting with each individual direct report to assess performance and provide support; hold IC mandatory team meetings three times per year to provide program updates, share ideas and issues, and team-building; communicate performance issues and discuss possible solutions with IC Coordinator; keep ICs, other mentors and relevant parties informed of important topics as appropriate; act as change management conduit and support in assessing or interpreting program, policy and protocol changes, staff changes and conflict of interest situations; work collaboratively with other mentors, Orientation Consultants, participants, family guides, ICs, and the ICA, etc. to ensure quality service is being provided to participants; act appropriate and accordingly to tasks delegated by IC Coordinator; run reports to include participant support tracking and forecasting, and act on outstanding needs and issues; act as liaison between ICA and ICs to provide complete information and communication and ensure quality support; help ensure that the correct questions and/or information get to the appropriate person, department or entity in a timely fashion; perform yearly IC field evaluations and provide feedback for improvement and reinforcement to ICs and IC Coordinator; provide performance counseling, with input from IC Coordinator and HR, for ICs as needed; conduct random sample of 20% of ICs each month to review case notes, ISPs, etc., to ensure documentation meets program requirements; communicate any discrepancies to IC Coordinator to determine action items; and other duties as assigned and/or available.

Qualifications: Associate's degree, or commensurate experience, and at least 2 years experience managing staff within a waiver or similar governmental program or in a human services field extremely desirable; excellent communication skills to include written, oral and listening skills; strong customer service skills and quality focus; conflict resolution skills and ability to act as an advocate as appropriate; good organizational and time management skills; leadership, management/supervision, coaching/mentoring and consulting skills and experience; the ability to work cooperatively as part of a team; the ability to be resourceful, proactive and detail-oriented; the ability to follow policies and procedures as applicable and appropriate at all times; the ability to maintain the strictest of confidentiality at all times; the ability to operate in an open, honest and forthright manner in order to build and maintain relationships; the ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; the ability to remain calm and rational in high-pressure situations; the ability to work both collaboratively and independently, without close supervision; ability to be both self-motivated and patient; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; demonstrated computer and software skills required; and proficiency with Microsoft Office Suite and experience entering and managing data and producing reports within a database.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources – R-MNTR4
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Individual Supports and Service Plan Specialist

The Management Group, Inc.is seeking two Individual Support and Service Plan Specialists who are responsible for providing support to the progression of Individual Support and Service Plan (ISSP) development through reviewing, updating and/or processing Individualized Service Plans according to established procedures, guidelines, timelines and other applicable parameters and assisting with or coordinating other related projects as needed and/or requested.

Responsibilities: Analyze data and revise/update as needed; inform/report findings through data analysis to appropriate parties; track timelines and milestones as documented; review reports to ensure plans are being processed in a timely and efficient manner; attend and participate in IRIS-related meetings; pre-screen plans to qualify them for processing; process new plans by reviewing plan submitted by IRIS Consultant, transfer information from worksheet to current plan document, ensure fundability and determine action for non-fundable plans, ensure complete and accurate data, and coordinate start date with Aging and Disability Resource Center; process updates to existing plans by ensuring functional eligibility screen is complete, ensuring correct funding allocation, ensuring continued fundability, ensuring complete and accurate data and update plan document as appropriate, and partnering with ICs to meet participant expectations; provide and gain information on plan-related topics and issues for effective and timely plan processing by partnering with various internal and external resources in order to facilitate communication; provide ISSP training to new employees and other appropriate parties as needed; provide content and present plan-related information in monthly informational webinar; and provide plan-related support to other staff as required.

Qualifications: Associate's degree or commensurate experience; two years of applicable work experience processing complex documentation in a fast-paced environment with heavy volumes; excellent written and verbal communication skills; basic math skills; strong interpersonal and customer service skills to build relationships with a diverse population; good organizational, time management and prioritization skills; strong communication skills, including written, verbal and listening, and the ability to adapt communication style to fit the situation and audience; strong facilitation skills and the ability to train and educate others; strong attention to detail and accuracy and ability to document information effectively; ability to be self-motivated and to work both independently and cooperatively as part of a team; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to focus on multiple priorities simultaneously; ability to complete large volumes of work under strict timelines, ability to be responsive, empathetic, customer-focused and quality-driven; ability to learn, apply and retain information in a rapidly changing environment; ability to handle stress in a healthy way and comfortable asking for assistance when needed; ability to problem solve, assessing situations quickly and effectively using resources available, selecting a course of action and moving toward it; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; demonstrated computer and software skills required; and proficiency with Microsoft Office Suite and database operation/maintenance skills and data entry experience.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources –T-ISSPS11-12
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Orientation Consultant – Dodge

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking an Orientation Consultant who lives in Dodge county. The Orientation Consultant will serve the counties of Dodge, Columbia, Fond du Lac, Green Lake, Marquette, Jefferson, Washington and Waukesha. The Orientation Consultant is responsible for a broad range of planning activities including providing participants with a comprehensive orientation to the IRIS program; establishing clear expectations and responsibilities for all parties involved; assessing for participant risk; ensuring a smooth transition to the IRIS Consultant (IC); and assisting in the development of the initial Individual Support and Services Plan. In addition, the Orientation Consultant works collaboratively with the regional IRIS Consultant Mentor to provide ongoing planning support, expertise and resource to participants, mentors, and Consultants as requested.

Responsibilities: Collaborate with participants to implement their initial Individual Supports and Services Plan and as needed, assist in continual implementation; provide Welcome Call to the person referred and schedule the initial face to face meeting; provide a thorough program orientation during the face to face meeting; complete the Initial Inventory which assists in providing a broad view of the participant's life; engage in conversation with the individual and his/her support people regarding responsible use of scarce public funds and creativity in planning; verification of legal documentation – Power of Attorney, Guardianship, Durable Power of Attorney for Health Care; document all referral activities in the IRIS data system; complete Allocation Adjustment/Exceptional Expense paperwork and collaborate with AA/EE Specialist as required for securing a start date when needed; involve additional planning supports available through the ICA or support network as needed; Guide participant and family in choosing an IC; ensure a smooth transition to IC by completing all the required paperwork, discussing the participant's plan and outcomes with the IC, and attending the IC's first visit with the participant; When requested, provide planning assistance to ICs in engaging participants and their support circles in a more intensive planning process; document this planning process in the Enterprise data system; develop clear action plan and identify specific tasks that the consultant can assist the participant in achieving; perform initial review of participant health and safety issues that may be relevant; document health and safety issues and develop a plan with the participant for addressing or mitigating risk; discuss health and safety risks/concerns with IC Mentor and IC; Involve additional supports as needed to ensure health and safety; Communicate any immediate health and safety issue the appropriate authorities; Provide orientation to IRIS Self Directed Personal Care Program (SDPC); Review individual's eligibility for SDPC with the participant and/or participant power of attorney; Request individual be added to referral list if interested in the program and found to be eligible; Communicate SCPC requirements to participant and/or participant power of attorney; Assist ICA and participants in ensuring and maintaining participant financial eligibility; perform room and board calculation for individuals living in substitute care as requested; meet weekly with area Mentor to collaborate, plan and problem-solve; Provide time and expertise to ICs, Mentors, and program participants as requested; participate in discussions and problem solving regarding overall program development and implementation; and assist with projects as requested.

Qualifications: Four year degree in Human Services or a related field; five years of experience providing services to at least one of the three target groups; knowledge and experience with Medicare, Medicaid, and Wisconsin's Legacy Waiver programs; understanding of and experience with providing services grounded in the principles of Self Determination; knowledge and experience with the Wisconsin Long Term Care Functional Screen and Medicaid eligibility to include cost-share, spend down, and medical remedial expenses; basic math skills; strong interpersonal and customer service skills to build relationships with a diverse population, managing a variety of personal situations and issues; good organizational, time management and prioritization skills; strong communication skills, including written, verbal and listening, and the ability to adapt communication style to fit the situation and audience; strong analytical and problem-solving skills; ability to be flexible, patient, creative and innovative in day-to-day operations and situations; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to focus on multiple priorities simultaneously; ability to be resourceful, proactive, detail-oriented and learn and incorporate new items quickly; ability to be responsive, empathetic, customer-focused and quality-driven; ability to remain calm and rational in high-pressure situations; ability to be self-motivated and patient; ability to work both collaboratively and independently at a fast pace without close supervision; ability to work cooperatively as part of a team; ability to problem solve, assessing situations quickly and effectively using resources available and selecting a course of action and moving toward it; ability to analyze data, draw appropriate conclusions and implement solutions; ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; must maintain the strictest confidentiality and abide by HIPAA standards; must have demonstrated computer and software skills required; and have proficiency with Microsoft Office Suite and other software.

To apply: Send a cover letter, resume and list of references by February 17 to:

The Management Group, Inc.
Human Resources –R-OC13
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Orientation Consultant – Eau Claire

The Management Group, Inc. and The Employer Group, are seeking an Orientation Consultant who lives in Eau Claire county and will serve the northwestern counties. The Orientation Consultant is responsible for a broad range of planning activities including providing participants with a comprehensive orientation to the IRIS program; establishing clear expectations and responsibilities for all parties involved; assessing for participant risk; ensuring a smooth transition to the IRIS Consultant (IC); and assisting in the development of the initial Individual Support and Services Plan.   In addition, the Orientation Consultant works collaboratively with the regional Consultant Mentor to provide ongoing planning support, expertise and resource to participants, Mentors, and Consultants as requested. This is a work from home position.

Responsibilities: Collaborate with participants to implement their initial Individual Supports and Services Plan and as needed, assist in continual implementation; provide Welcome Call to the person referred and schedule the initial face to face meeting; provide a thorough program orientation during the face to face meeting; complete the Initial Inventory which assists in providing a broad view of the participant's life; engage in conversation with the individual and his/her support people regarding responsible use of scarce public funds and creativity in planning; verification of legal documentation – Power of Attorney, Guardianship, Durable Power of Attorney for Health Care; document all referral activities in the IRIS data system; complete Allocation Adjustment/Exceptional Expense paperwork and collaborate with AA/EE Specialist as required for securing a start date when needed; involve additional planning supports available through the ICA or support network as needed; Guide participant and family in choosing an IC; ensure a smooth transition to IC by completing all the required paperwork, discussing the participant's plan and outcomes with the IC, and attending the IC'S  first visit with the participant; When requested, provide planning assistance to IC'S in engaging participants and their support circles in a more intensive planning process; document this planning process in the Enterprise data system; develop clear action plan and identify specific tasks that the Consultant can assist the participant in achieving; perform initial review of participant health and safety issues that may be relevant; document health and safety issues and develop a plan with the participant for addressing or mitigating risk; discuss health and safety risks/concerns with IC Mentor and IC; Involve additional supports as needed to ensure health and safety; Communicate any immediate health and safety issue the appropriate authorities; Provide orientation to IRIS Self Directed Personal Care Program (SDPC); Review individual's eligibility for SDPC with the participant and/or participant power of attorney; Request individual be added to referral list if interested in the program and found to be eligible; Communicate SCPC requirements to participant and/or participant power of attorney; Assist ICA and participants in ensuring and maintaining participant financial eligibility; perform room and board calculation for individuals living in substitute care as requested; meet weekly with area Mentor to collaborate, plan and problem-solve; Provide time and expertise to IC's, Mentors, and program participants as requested; participate in discussions and problem solving regarding overall program development and implementation; and assist with projects as requested.

Qualifications: Four year degree in Human Services or a related field; five years of experience providing services to at least one of the three target groups; knowledge and experience with Medicare, Medicaid, and Wisconsin's Legacy Waiver programs; understanding of and experience with providing services grounded in the principles of Self Determination; knowledge and experience with the Wisconsin Long Term Care Functional Screen and Medicaid eligibility to include cost-share, spend down, and medical remedial expenses; basic math skills; strong interpersonal and customer service skills to build relationships with a diverse population, managing a variety of personal situations and issues; good organizational, time management and prioritization skills; strong communication skills, including written, verbal and listening, and the ability to adapt communication style to fit the situation and audience; strong analytical and problem-solving skills; ability to be flexible, patient, creative and innovative in day-to-day operations and situations; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to focus on multiple priorities simultaneously; ability to be resourceful, proactive, detail-oriented and learn and incorporate new items quickly; ability to be responsive, empathetic, customer-focused and quality-driven; ability to remain calm and rational in high-pressure situations; ability to be self-motivated and patient; ability to work both collaboratively and independently at a fast pace without close supervision; ability to work cooperatively as part of a team; ability to problem solve, assessing situations quickly and effectively using resources available and selecting a course of action and moving toward it; ability to analyze data, draw appropriate conclusions and implement solutions; ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; must maintain the strictest confidentiality and abide by HIPAA standards; must have demonstrated computer and software skills required; and have proficiency with Microsoft Office Suite and other software.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources –R-OC19
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Orientation Consultant – Fox Valley

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking an Orientation Consultant who lives in the Fox Valley area (Winnebago, Outagamie or Fond du Lac county). The Orientation Consultant will serve the Fox Valley area. The Orientation Consultant is responsible for a broad range of planning activities including providing participants with a comprehensive orientation to the IRIS program; establishing clear expectations and responsibilities for all parties involved; assessing for participant risk; ensuring a smooth transition to the IRIS Consultant (IC); and assisting in the development of the initial Individual Support and Services Plan.   In addition, the Orientation Consultant works collaboratively with the regional Consultant Mentor to provide ongoing planning support, expertise and resource to participants, Mentors, and Consultants as requested. This is a work from home position.

Responsibilities: Collaborate with participants to implement their initial Individual Supports and Services Plan and as needed, assist in continual implementation; provide Welcome Call to the person referred and schedule the initial face to face meeting; provide a thorough program orientation during the face to face meeting; complete the Initial Inventory which assists in providing a broad view of the participant's life; engage in conversation with the individual and his/her support people regarding responsible use of scarce public funds and creativity in planning; verification of legal documentation – Power of Attorney, Guardianship, Durable Power of Attorney for Health Care; document all referral activities in the IRIS data system; complete Allocation Adjustment/Exceptional Expense paperwork and collaborate with AA/EE Specialist as required for securing a start date when needed; involve additional planning supports available through the ICA or support network as needed; Guide participant and family in choosing an IC; ensure a smooth transition to IC by completing all the required paperwork, discussing the participant's plan and outcomes with the IC, and attending the IC'S  first visit with the participant; When requested, provide planning assistance to IC'S in engaging participants and their support circles in a more intensive planning process; document this planning process in the Enterprise data system; develop clear action plan and identify specific tasks that the Consultant can assist the participant in achieving; perform initial review of participant health and safety issues that may be relevant; document health and safety issues and develop a plan with the participant for addressing or mitigating risk; discuss health and safety risks/concerns with IC Mentor and IC; Involve additional supports as needed to ensure health and safety; Communicate any immediate health and safety issue the appropriate authorities; Provide orientation to IRIS Self Directed Personal Care Program (SDPC); Review individual's eligibility for SDPC with the participant and/or participant power of attorney; Request individual be added to referral list if interested in the program and found to be eligible; Communicate SCPC requirements to participant and/or participant power of attorney; Assist ICA and participants in ensuring and maintaining participant financial eligibility; perform room and board calculation for individuals living in substitute care as requested; meet weekly with area Mentor to collaborate, plan and problem-solve; Provide time and expertise to IC's, Mentors, and program participants as requested; participate in discussions and problem solving regarding overall program development and implementation; and assist with projects as requested.

Qualifications: Four year degree in Human Services or a related field; five years of experience providing services to at least one of the three target groups; knowledge and experience with Medicare, Medicaid, and Wisconsin's Legacy Waiver programs; understanding of and experience with providing services grounded in the principles of Self Determination; knowledge and experience with the Wisconsin Long Term Care Functional Screen and Medicaid eligibility to include cost-share, spend down, and medical remedial expenses; basic math skills; strong interpersonal and customer service skills to build relationships with a diverse population, managing a variety of personal situations and issues; good organizational, time management and prioritization skills; strong communication skills, including written, verbal and listening, and the ability to adapt communication style to fit the situation and audience; strong analytical and problem-solving skills; ability to be flexible, patient, creative and innovative in day-to-day operations and situations; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to focus on multiple priorities simultaneously; ability to be resourceful, proactive, detail-oriented and learn and incorporate new items quickly; ability to be responsive, empathetic, customer-focused and quality-driven; ability to remain calm and rational in high-pressure situations; ability to be self-motivated and patient; ability to work both collaboratively and independently at a fast pace without close supervision; ability to work cooperatively as part of a team; ability to problem solve, assessing situations quickly and effectively using resources available and selecting a course of action and moving toward it; ability to analyze data, draw appropriate conclusions and implement solutions; ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; must maintain the strictest confidentiality and abide by HIPAA standards; must have demonstrated computer and software skills required; and have proficiency with Microsoft Office Suite and other software.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources –R-OC18
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Orientation Consultant – Milwaukee

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking an Orientation Consultant who lives in Milwaukee county. The Orientation Consultant will serve the counties from Sheboygan to Kenosha. The Orientation Consultant is responsible for a broad range of planning activities including providing participants with a comprehensive orientation to the IRIS program; establishing clear expectations and responsibilities for all parties involved; assessing for participant risk; ensuring a smooth transition to the IRIS Consultant (IC); and assisting in the development of the initial Individual Support and Services Plan.   In addition, the Orientation Consultant works collaboratively with the regional Consultant Mentor to provide ongoing planning support, expertise and resource to participants, Mentors, and Consultants as requested. This is a work from home position.

Responsibilities: Collaborate with participants to implement their initial Individual Supports and Services Plan and as needed, assist in continual implementation; provide Welcome Call to the person referred and schedule the initial face to face meeting; provide a thorough program orientation during the face to face meeting; complete the Initial Inventory which assists in providing a broad view of the participant's life; engage in conversation with the individual and his/her support people regarding responsible use of scarce public funds and creativity in planning; verification of legal documentation – Power of Attorney, Guardianship, Durable Power of Attorney for Health Care; document all referral activities in the IRIS data system; complete Allocation Adjustment/Exceptional Expense paperwork and collaborate with AA/EE Specialist as required for securing a start date when needed; involve additional planning supports available through the ICA or support network as needed; Guide participant and family in choosing an IC; ensure a smooth transition to IC by completing all the required paperwork, discussing the participant's plan and outcomes with the IC, and attending the IC'S  first visit with the participant; When requested, provide planning assistance to IC'S in engaging participants and their support circles in a more intensive planning process; document this planning process in the Enterprise data system; develop clear action plan and identify specific tasks that the Consultant can assist the participant in achieving; perform initial review of participant health and safety issues that may be relevant; document health and safety issues and develop a plan with the participant for addressing or mitigating risk; discuss health and safety risks/concerns with IC Mentor and IC; Involve additional supports as needed to ensure health and safety; Communicate any immediate health and safety issue the appropriate authorities; Provide orientation to IRIS Self Directed Personal Care Program (SDPC); Review individual's eligibility for SDPC with the participant and/or participant power of attorney; Request individual be added to referral list if interested in the program and found to be eligible; Communicate SCPC requirements to participant and/or participant power of attorney; Assist ICA and participants in ensuring and maintaining participant financial eligibility; perform room and board calculation for individuals living in substitute care as requested; meet weekly with area Mentor to collaborate, plan and problem-solve; Provide time and expertise to IC's, Mentors, and program participants as requested; participate in discussions and problem solving regarding overall program development and implementation; and assist with projects as requested.

Qualifications: Four year degree in Human Services or a related field; five years of experience providing services to at least one of the three target groups; knowledge and experience with Medicare, Medicaid, and Wisconsin's Legacy Waiver programs; understanding of and experience with providing services grounded in the principles of Self Determination; knowledge and experience with the Wisconsin Long Term Care Functional Screen and Medicaid eligibility to include cost-share, spend down, and medical remedial expenses; basic math skills; strong interpersonal and customer service skills to build relationships with a diverse population, managing a variety of personal situations and issues; good organizational, time management and prioritization skills; strong communication skills, including written, verbal and listening, and the ability to adapt communication style to fit the situation and audience; strong analytical and problem-solving skills; ability to be flexible, patient, creative and innovative in day-to-day operations and situations; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to focus on multiple priorities simultaneously; ability to be resourceful, proactive, detail-oriented and learn and incorporate new items quickly; ability to be responsive, empathetic, customer-focused and quality-driven; ability to remain calm and rational in high-pressure situations; ability to be self-motivated and patient; ability to work both collaboratively and independently at a fast pace without close supervision; ability to work cooperatively as part of a team; ability to problem solve, assessing situations quickly and effectively using resources available and selecting a course of action and moving toward it; ability to analyze data, draw appropriate conclusions and implement solutions; ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; must maintain the strictest confidentiality and abide by HIPAA standards; must have demonstrated computer and software skills required; and have proficiency with Microsoft Office Suite and other software.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources –R-OC17
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Participant Services Specialist - Fraud

The Management Group, Inc.is the contracted IRIS Consultant Agency (ICA) for the IRIS program. IRIS is a Wisconsin long-term support program where eligible individuals self-direct their publicly funded, community based long-term care services. TMG is seeking a Participant Services Specialist who is focused on fraud, abuse, and mismanagement of funds. This position is responsible for coordinating the programs efforts in fraud detection, investigation, reporting, education, and prevention. This Participant Services Specialist works directly with IRIS Consultants (IC), Orientation Consultants (OC), Mentors, other IRIS Consultant Agency staff, the Financial Services Agency (FSA), the Department of Health Services (DHS) and external stakeholders to ensure the integrity of the IRIS program.

Responsibilities: Develop and maintain processes for detecting possible fraud and abuse situations; investigate reported and/or discovered incidents of potential fraud; develop processes for tracking suspicious situations as a prevention strategy; collaborate with ICA and FSA staff as part of investigation; document investigation of reported or discovered incidents; involve DHS and Department of Justice staff as necessary; prepare reports of detection and investigation activities; provide education to ICs and OCs regarding fraud detection and their responsibilities for assisting in ensuring program integrity; develop and disseminate informational materials to program participants explaining their responsibilities in the area of fraud detection and prevention; collaborate with ICA staff when working with a particularly challenging situation; document activities in these areas; prepare reports of education and prevention activities; assist with problem solving when individuals are calling with concerns regarding the IRIS program; provide backup to other Participant Services Specialists in the areas of Notice of Action, Restrictive Measures, Incident Reporting, Adults at Risk, Elder Abuse, Adult Protective Services, Background Checks, and other areas covered by the functional area; document all calls; actively participate in quality initiatives; represent the program and TMG in a professional manner; think creatively and make process improvements as applicable; and other activities as assigned by supervisor.

Qualifications: Associate's degree in Human Services or related field; two years of previous applicable experience; knowledge of Long Term Care programs and familiarity with principles of self-determination; excellent written and verbal communication and listening skills; strong organizational, time management and prioritization skills; strong analytical and problem-solving skills; strong interpersonal and customer service skills to build relationships with a diverse population managing a variety of personal situations and issues; ability to be flexible, patient, creative and innovative in day-to-day operations and situations; ability to operate in an open, honest and forthright manner in order to build and maintain relationships; ability to maintain strictest confidentiality; ability to focus on multiple priorities simultaneously; ability to assess situations quickly and effectively using resources available, selecting a course of action and moving toward it; ability to be resourceful, proactive and detail-oriented, and learn and incorporate new items quickly; ability to problem solve, troubleshoot and follow through/persevere as needed and appropriate; ability to remain calm and rational in high-pressure situations; ability to work both collaboratively and independently, without close supervision, at a fast pace; ability to be responsive, empathetic, customer-focused and quality-driven; ability to be both persuasive and authoritative, depending upon the situation; ability to analyze data, draw appropriate conclusions and implement solutions; ability to work cooperatively as part of a team; ability to be both self-motivated and patient; ability to seek out opportunities to learn and grow—embrace challenges and learn from them; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; and demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software; database operation/maintenance skills and data entry experience.

To apply: Send a cover letter, resume and list of references by February 24 to:

The Management Group, Inc.
Human Resources – PPSS7
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Screening Specialist - Manitowoc

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking a Screening Specialist who lives in the Manitowoc county area. The Screening Specialist is responsible for completing the Adult Long-Term Care Functional Screens (LTCFS) for participants of the IRIS program in the counties of Calumet, Green Lake, Fond du Lac, Marquette, Manitowoc, Outagamie, Sheboygan and Winnebago.  This will include completing the required annual and update screens. The Screening Specialist will use the individual assessment tool and must comply with the documentation regulations set forth by the Department of Health Services (DHS), Division of Long-Term Care. Screening Specialist is also responsible for tracking screening requests electronically and participating in development, process improvement and ongoing quality management of the services provided. This is a work-from-home position.

Responsibilities: Assessment - Complete the Adult LTCFS for IRIS participants (annual and updates); document assessment as required by the individual assessment tool; and complete other assessments as requested. Documentation and Compliance  - Comply with documentation regulations related to the DHS Division of Long-Term Care in relation to the Adult LTCFS; comply with program regulations and guidelines of the 1915j waiver (IRIS); and document all participant-specific activities in the Enterprise data system on a timely basis.  Other Duties  – Track screening requests and outcomes electronically; provide data reports and summaries as requested; collaborate with the development, process improvement and ongoing quality management of services and related materials/products; participate in discussions and problem solving regarding overall program development and implementation; and meet quota set forth by department management.

Qualifications: Bachelor of Arts or Science degree in health, human services or a related field; must be a certified Adult Long-term Care Functional Screener and maintain certification as a screener; at least one year experience working with at least one of the three target groups served by IRIS; strong writing skills and attention to detail; strong computer skills using various software applications; strong customer service skills; good organizational and time management skills; the ability to work cooperatively as part of a team; the ability to work autonomously; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; and a commitment to the mission and vision of the IRIS program.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources – R-SCRSP22
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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Screening Specialist - St. Croix

The Management Group, Inc. and The Employer Group, acting as co-employers, are seeking a Screening Specialist who lives in the St. Croix county area. The Screening Specialist is responsible for completing the Adult Long-Term Care Functional Screens (LTCFS) for participants of the IRIS program in the counties of Barron, Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, Polk, Rusk, Sawyer, St. Croix and Taylor.  This will include completing the required annual and update screens. The Screening Specialist will use the individual assessment tool and must comply with the documentation regulations set forth by the Department of Health Services (DHS), Division of Long-Term Care. Screening Specialist is also responsible for tracking screening requests electronically and participating in development, process improvement and ongoing quality management of the services provided. This is a work-from-home position.

Responsibilities: Assessment - Complete the Adult LTCFS for IRIS participants (annual and updates); document assessment as required by the individual assessment tool; and complete other assessments as requested. Documentation and Compliance  - Comply with documentation regulations related to the DHS Division of Long-Term Care in relation to the Adult LTCFS; comply with program regulations and guidelines of the 1915j waiver (IRIS); and document all participant-specific activities in the Enterprise data system on a timely basis.  Other Duties  – Track screening requests and outcomes electronically; provide data reports and summaries as requested; collaborate with the development, process improvement and ongoing quality management of services and related materials/products; participate in discussions and problem solving regarding overall program development and implementation; and meet quota set forth by department management.

Qualifications: Bachelor of Arts or Science degree in health, human services or a related field; must be a certified Adult Long-term Care Functional Screener and maintain certification as a screener; at least one year experience working with at least one of the three target groups served by IRIS; strong writing skills and attention to detail; strong computer skills using various software applications; strong customer service skills; good organizational and time management skills; the ability to work cooperatively as part of a team; the ability to work autonomously; must possess a valid driver's license, maintain adequate auto insurance for job-related travel, and ability to travel within Wisconsin and other states as necessary; flexibility in the work environment and willingness and ability to adapt to changing organizational needs; and a commitment to the mission and vision of the IRIS program.

To apply: Send a cover letter, resume and list of references by February 27 to:

The Management Group, Inc.
Human Resources – R-SCRSP14
1 South Pinckney St., Suite 320
Madison, WI 53703
E-mail: human.resources@tmg-wis.com

Equal Opportunity Employer

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